License recovery

Lost your RepoDock key?

RepoDock does not currently send license keys automatically by email. If you lose the key, support can help after verifying the original purchase.

What to send

  1. Write from the purchase emailUse the same email address entered during Stripe checkout.
  2. Include the Stripe receiptSend the receipt, invoice number, or payment confirmation and the approximate purchase date.
  3. Wait for verificationSupport will compare the information with the license record before returning a key.
Request license recovery
Protect your purchase information

Never send card numbers, passwords, GitHub tokens, private keys, or project source code. A Stripe receipt and purchase email are enough to begin verification.

Recovery policy

Buyers are responsible for storing their key securely. RepoDock may provide manual recovery when the purchase can be reasonably verified. Recovery is not instant and may be refused when the requester cannot verify the purchase or the license is inactive, refunded, disputed, or associated with abuse.